This privacy policy describes how ViaTec Schweiz AG collects, uses, and protects personal information when you use our online platform or services. We are committed to protecting your privacy and handling your personal information transparently and securely in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and Swiss data protection laws.
1. Information We Collect
We collect information to provide and improve our services, understand how they are used, and ensure their security. The types of information we may collect include:
Information you provide directly: This includes information you give us when you register for an account, use our services, contact us, or participate in surveys or promotions. This may include identification details, contact information, payment information, and any other information you choose to provide.
Information collected automatically: When you access or use our site, we may automatically collect certain information about your device and your usage. This can include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other technical data. We may collect this information through cookies, web beacons, and similar tracking technologies.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Providing, operating, and maintaining our services.
Processing transactions and managing accounts.
Improving, personalizing, and expanding our services.
Understanding and analyzing how you use our services.
Developing new products, services, features, and functionality.
Communicating with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes (where permitted by law).
Finding and preventing fraud.
Ensuring the security and integrity of our systems and services.
Complying with legal obligations and enforcing our terms, conditions, and policies.
3. Legal Basis for Processing
We process personal information based on the following legal grounds:
Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
Performance of a contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
Legal obligation: Where processing is necessary for compliance with a legal obligation that applies to us.
Legitimate interests: Where processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
4. Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, customer service, and marketing assistance. These providers are authorized to use your personal information only as necessary to provide these services to us.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, and illegal activities, or as evidence in litigation in which we are involved.
5. Data Security
We have implemented technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your personal information transmitted to our site. Any transmission is at your own risk.
6. Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Data Protection Rights
Under applicable data protection laws, you may have the following rights regarding your personal information:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent – If we are processing your personal data based on your consent, you have the right to withdraw that consent at any time.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us using the contact details provided below.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
9. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. ViaTec Schweiz AG is located in Switzerland, a country recognized by the European Union as providing an adequate level of data protection. We take steps to ensure that any transfer of personal data adheres to applicable legal requirements and that your data is treated securely.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us by writing to:
ViaTec Schweiz AG
18 Giessereistrasse
Zurich, Canton Zurich, 8005
Switzerland
